WORLD’S BEST LUXURY HOTEL BRANDS IN 2024
Each year, LTI releases its highly anticipated World’s Best Luxury Hotel Brands report, a meticulous ranking of the top hotel brands that are setting the standard for excellence, exclusivity, and guest satisfaction in the luxury travel sector.
This year, Luxury Travel Intelligence expanded its list of World’s Best Luxury Hotel Brands 2024 from 12 to 15, introducing a few new entries and reaffirming the consistent performance of leaders like Mandarin Oriental.
Mandarin Oriental holds the top spot on World’s Best Luxury Hotel Brands 2024 for a second year, with luxury lifestyle brands Bulgari, Dorchester Collection, and COMO making their debuts in the rankings. Each of these brands is assessed on a rigorously designed algorithm, based on 130 touchpoints that measure brand ethos, performance, commitment to excellence, and investment in both properties and personnel. For those looking to understand which brands are truly delivering world-class experiences, LTI’s report offers an in-depth guide to the best of the best.
How LTI Defines Luxury: The Assessment Process
Unlike other travel lists, LTI’s report of World’s Best Luxury Hotel Brands 2024 isn’t based on individual property performance but rather on the brand’s overarching commitment to quality, management prowess, and guest experience. The assessment framework includes 130 touchpoints, each with its own weighted score, across aspects like management quality, service excellence, brand integrity, property innovation, and staff commitment. Out of a possible 4,663 points, each brand is scored based on how well they fulfill LTI’s comprehensive criteria, showcasing the elite few that consistently exceed guest expectations.
Michael Crompton, Founder of LTI, highlights the depth of their approach for World’s Best Luxury Hotel Brands 2024: “Our algorithm is designed to reflect what truly matters in luxury hospitality. Each year, we evaluate factors like leadership changes, investments in new properties and renovations, and shifts in brand ethos to capture the real performance and guest experience of each brand.”
The Top 15 Luxury Hotel Brands of 2024
Here’s how the world’s best luxury hotel brands ranked this year, alongside their performance scores and the shifts from last year’s list.
- Mandarin Oriental – 81.6% (1st in 2023)
Mandarin Oriental once again takes the crown, showcasing its commitment to refinement and expansion with new openings that align with its brand values. This year’s enhancements reinforce its reputation as a sophisticated brand with a loyal, growing following.
2. Bulgari – 81.3% (New Entry)
Making a stellar debut, Bulgari Hotels has wowed with its blend of high design and personalized service. Every Bulgari property reflects meticulous attention to detail, creating spaces that epitomize sophistication and charm, just 0.4% behind Mandarin Oriental.
3. Oetker Collection – 80.7% (2nd in 2023)
Known for its exquisite properties like Le Bristol Paris and Eden Rock in St. Barths, Oetker Collection has maintained its high ranking with unmatched elegance and a commitment to timeless luxury.
4. Six Senses – 80.2% (4th in 2023)
With a focus on wellness and sustainability, Six Senses continues to appeal to travelers seeking meaningful and rejuvenating experiences, upholding its strong position in the rankings.
5. Aman – 78.1% (5th in 2023)
Aman remains a staple in luxury hospitality, prized for its ultra-exclusive properties and the serene atmospheres it creates for guests seeking seclusion and luxury.
6, One&Only – 77.4% (8th in 2023)
Rising two spots, One&Only captivates guests with its extraordinary resorts in idyllic settings, appealing to both adventure-seekers and those craving beachside relaxation.
7. Rocco Forte – 76.8% (9th in 2023)
Known for its European elegance and cultural immersion, Rocco Forte has earned its place among the top with properties that embody the charm and sophistication of their locales.
8. Rosewood – 75.1% (10th in 2023)
Known for “A Sense of Place” design philosophy, Rosewood continues to climb the ranks, bringing cultural authenticity and elegant style to each of its properties.
9. Belmond – 73.9% (6th in 2023)
With properties like the Venice Simplon-Orient-Express and Hotel Cipriani, Belmond exemplifies classic luxury, though it experienced a slight drop in the rankings.
10. Auberge Resorts – 72.1% (3rd in 2023)
With breathtaking properties like Auberge du Soleil, Auberge Resorts remains a leader, though competitive shifts saw it land in 10th place this year.
11. Dorchester Collection – 71.8% (New Entry)
Making a notable debut, Dorchester Collection is lauded for properties that embody elegance, from The Dorchester in London to Le Meurice in Paris, appealing to traditional luxury aficionados.
12. Four Seasons – 71.5% (7th in 2023)
Known for unparalleled service, Four Seasons continues to be a favorite, though it saw a slight dip in the rankings as competition heats up.
13. Peninsula – 70.1% (11th in 2023)
Known for refined elegance, Peninsula maintains a high rank with consistently high standards of service and luxury across its Asian and global properties.
14. COMO Hotels and Resorts – 69.7% (New Entry)
Returning to the list after last appearing in 2022, COMO is appreciated for its holistic approach to luxury, especially in wellness-centric properties like COMO Shambhala.
15. Raffles – 69.4% (12th in 2023)
Raffles maintains its spot in the rankings, known for iconic properties like Raffles Singapore that are synonymous with historic grandeur.
The New Entrants and What Sets Them Apart
This year’s list reflects changes in LTI’s assessment criteria. With the minimum property requirement lowered from ten to eight, Bulgari, Dorchester Collection, and COMO have emerged as strong contenders. Bulgari, in particular, impressed with its commitment to luxury in urban environments, blending contemporary design with exceptional guest service. The Dorchester Collection, with legendary properties across Europe and the U.S., also showcased consistent quality and sophistication that secured its place. Finally, COMO’s unique wellness offerings and intimate resort settings contributed to its well-deserved return to the list.
Why This Report Matters for Luxury Travelers
For the world’s most affluent travelers, the World’s Best Luxury Hotel Brands report offers a critical resource in selecting properties that meet their expectations for personalized service, unique experiences, and a commitment to excellence. Each brand on LTI’s list has demonstrated not only a capacity to meet these demands but also a dedication to evolving in an ever-competitive industry.
As Michael Crompton notes, “This year’s expansion of the list to 15 brands and the reduction of the property requirement reflects the dynamic nature of the luxury hospitality industry. With unprecedented investment in new properties, ongoing management shifts, and rising competition for high-net-worth travelers, the industry continues to surprise us each year.”
About LTI – Luxury Travel Intelligence
LTI is a global, members-only organization that provides in-depth reports on luxury hotels, restaurants, and travel experiences, free from advertising and independent of travel sales. It exists solely to guide its members—discerning travelers seeking a trusted source in a crowded marketplace.
The World’s Best Luxury Hotel Brands report stands as a trusted guide for luxury travelers, setting the standard for what true luxury should look and feel like in 2024. As the competition for the top spot intensifies, the industry eagerly anticipates what next year’s list will reveal in the ever-evolving landscape of luxury hospitality.
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